The Isala Clinics experienced a hassle-free and seamless kick-off of the Logis.P solutions in their hospital. The front desk-free reception developed by Logis.P for the largest non-teaching hospital of the Netherlands is running for a month.
Employees and patients quickly adapted to the new, innovative way of check-in and registration. Since August 4th, visitors scan their ID at a digital kiosk and receive a ticket with time and location (and route to) the appointment.
In a large central reception and waiting area patient receive a text message a short while before their appointment so they will arrive just on time at the policlinic. This significantly reduced the square meters necessary in the construction of the new hospital.
"This guarantees a better quality of care with a reduction of costs. The perfect encounter, especially in these economic struggling times," says CEO Mrs. Aly van der Vegte.
The key is to digitalize and automate uncomplicated, replicable actions to speed up the process of check-in and provide an increased hospitality. The Logis.P solution has a positive effect on patient satisfaction.
The check-in of patients is linked with electronic health records and hospital information systems. In this way medical staff know precisely which patients will arrive in their chambers.
